Shipping policy

1. Order Processing Time

  • All orders are processed and dispatched within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order is shipped, you will receive a confirmation email and WhatsApp message containing your tracking details.

2. Estimated Delivery Time (Within Pakistan)

  • Delivery times vary depending on your city and courier service.

  • Most orders are delivered within 2–3 business days.

  • In some cases, delivery may take 4–5 business days due to courier schedules, weather conditions, or regional distance.

3. Shipping Methods

  • We offer standard delivery across Pakistan.

  • Shipping timelines may vary slightly based on location and courier network coverage.

  • Available delivery options and charges are visible at checkout before order confirmation.

4. Shipping Rates

  • Free Delivery: On all orders of PKR 3,000 or above within Pakistan.

  • Standard Shipping: Orders below PKR 3,000 are charged a flat rate of PKR 200.

  • Final shipping charges are clearly shown at checkout.

5. Taxes

  • All listed product prices include 18% Government of Pakistan tax (for registered businesses).

  • Applicable taxes are automatically calculated and displayed on your Shopify invoice at checkout.

6. Shipping Availability

  • Currently, Vee Scent delivers within Pakistan only.

  • International shipping is not available at this time.

  • Customers outside Pakistan may arrange delivery through a friend or family member within Pakistan who can forward the parcel.

7. Courier Partners

We work with reliable courier services to ensure timely and secure deliveries, including:


  • PostEx

  • Call Courier

Upon request, delivery via Daewoo Fastex Terminal (terminal pickup only) can also be arranged.

Once your order is dispatched, tracking details are shared via Email and WhatsApp(+92339-0006092).

Note: Delivery timelines are subject to the courier partner’s operational policies after dispatch.

8. Shipping Delays

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Courier or transportation issues

  • Natural events

  • Public holidays

If a delay occurs, our team will keep you informed and provide timely updates.

9. Damaged or Lost Orders

If your order arrives damaged or is lost during transit, please contact us immediately at support@veescent.pk with your order number and details.

We will coordinate with the courier service to arrange a replacement or refund, as applicable.

10. Order Tracking

  • A tracking number is shared via Email and WhatsApp once your order is shipped.

  • If you face any issues tracking your parcel, feel free to contact our support team for assistance.

11. Contact Us

For any shipping-related questions or support, please reach out to us during business hours:

📞 Call: +92 339-0006092

📧 Email: support@veescent.pk & veescent01@gmail.com

💬 WhatsApp: +92 339-0006092

Our customer support team is always happy to assist you.